The Bank of Montreal wanted to introduce new banking options to its customers. Before these options could be sold successfully, they had to be taught to the tellers. BMO wanted a simple interactive solution that respected the diverse nature of both its employees and customers.
We designed a simple interface that allowed the tellers to practice and learn until they achieved mastery.
BMO was able to launch its additional banking options successfully. It was also able to convince its customers to utilize better options for their portfolio.