Challenge: The first challenge was to design the large volume of information into small chunks. These chunks had their own unique learning outcomes. Bloom's Taxonomy was used to develop learning outcomes, as shown in the diagram below:
Test items were created out of the learning outcomes and their sub-learning outcomes.
The resulting lessons needed to be short (micro-learning) and to be uploaded to the company WordPress site in HTML5 format. The Course Completion Certificate was created through Adobe Captivate. It was to be emailed to learners who completed all lessons.
The second challenge was the need to develop multiple prototypes, as the client was not sure what they wanted!
Solution: Design Thinking Approach to problem-solving:
Multiple layouts using brand colors were created and presented to the client. The following approach helped:
- Empathise – with your users
- Define – your users’ needs, their problem, and your insights
- Ideate – by challenging assumptions and creating ideas for innovative solutions
- Prototype – to start creating solutions
- Test – solutions
Design Features: The following are the main workflow processes:
- The 400-word document was divided into multiple lessons and presented to the client for approval.
- Once the ID Plan was approved, the lesson assets (video, voice-over, interactions, captions) were produced.
- Powtoon was used to create interesting videos that were placed in the beginning of each lesson (serving as a "hook" for learners).
- The lessons were published on the WordPress LMS.
Conclusion: The client was very satisfied. The course was used to train 70+ travel agents. Here is a prototype of the project.
Other Successful Adobe Captivate Project Samples: